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Adobe robohelp internal training11/3/2022 To do so, type Ctrl+1 and select a variable from the drop-down list, and then press Enter. Title Specify the title for the generated output. Use the following options to specify basic output settings, such as title, Chatbot engine, output path, language, and post generation script. ID You can enter IDs for use with the Microhelp output.Ĭondition Tags You can apply condition tags so that a particular intent within a group is not included when the output has the selected tag(s) applied. Adding keywords is again very useful as the user might enter a word or two where the same information would be relevant. Keywords Add tags and keywords associated with your content so that the user can use them in his search. Adding an alternate phrase improves the chance that the matching response is displayed for the end user, even though the main intent is not used.įor example: "What are the Employee benefits" or "What are the advantages for employees" or "Employee welfare." Alternative phrases are very useful as it is impossible to predict the phrasing a user will use. Phrases Add new alternative phrases for each intent that would have the same answer. Name Displays the name of the intent added in the left column. The Intent properties are shown on the right in the properties panel and represent the defining characteristics of an intent. What is Browse Sequence? An intent can have metadata like keywords for example, navigation, sequence, order, etc. For example, What is Navigation Sequence w.r.t. Now, the intent described above can be used in the chatbot, can be enlisted as a FAQ, or as a search snippet in all outputs.Īn Intent can have multiple phrases defined to map to the same response. Here, the phrases for "how to make cappuccino" can beīasically, all the possible ways in which the question "how to make cappuccino" can be asked by the user. So "how to make cappuccino" forms an intent. The trainee will have the project's output with him in the form of a help website. If he wants to look up "how to make cappuccino," he will simply type it in the search box, and get the response about the query. ADOBE ROBOHELP INTERNAL TRAINING HOW TOSuppose the owner of a coffee shop has authored a project which imparts training to the new employees on how to brew coffee, and other drinks. It could be a possible question about the project which the user can query while performing a search or while interacting with the chatbot. It is all about what a reader uses when performing a search or interacting with, say a chatbot or something included in a FAQ page. The term "Intent" is a piece of information intended to assist the user. For more details, see Configure output preset for Microhelp. This output does not require any phrase or keyword. This is very small in size and sit standalone on a server. Microhelp Create small file (HTML, JSON, XML, Text) that developers can access in an app, with or without links to the main help. For more details, see Configure a Frameless output preset and Add FAQ page to a Frameless output. For more details, see Add FAQ page to a Frameless output.įAQ Create FAQ topic for all outputs. Search Snippet Retrieve a concise response to the search query in all outputs on the homepage and topic page. For more details, see Configure output preset for Chatbot. You can consider several types of content to be used as Microcontent, which is engaging, eye-catching and quick to take in. Having created Microcontent in RoboHelp, you can deploy it in a number of different ways for use within Chatbot,Search Snippet, FAQ, or Microhelp, and each one of them can be used in their own way to direct traffic to engage the audience.Ĭhatbot Create response that can be integrated with any chatbot engine.
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